The Convention on the Rights of the Child (CRC) recognises the right of every child to a family relationship, provided that this does not endanger the child's well-being. In cases of separation, family ties that enable the healthy development of the child should therefore be maintained as far as possible.

ISS Switzerland provides information and advice on parental rights and responsibilities. On behalf of a court or a child protection authority, we can assess the personal situation of a child abroad and make recommendations concerning the custody and the maintenance of family ties. Additionally, we help organising visiting rights and acknowledging paternity.

In cooperation with the authorities ISS Switzerland assists in the collection of alimony payments between Switzerland and a foreign country, or vice versa. We advise parents on socio-legal and administrative aspects, remind them of their responsibilities towards their child(ren) and evaluate the possibilities of a transnational family mediation in conflict situations.

We also provide professional and culturally sensitive child advocacy services. We talk to the child, help them to form their own opinions, ensure that they receive child-friendly information about their situation and the proceedings, and represent their interests in both family and immigration proceedings.

• Social evaluation of a parent in Switerzland and abroad
• Re-establishing child-parent contact
• Organising visiting rights
• Socio-legal information on the collection of alimony payments
• Analysis of the personal and financial situation of the parent liable for maintenance payments
• International family mediation
• Advocacy for children in legal proceedings affecting them